Can I exchange my order?Updated 3 months ago

We will do our best to fulfil exchange requests from our UK customers. Unfortunately, we do not offer exchanges outside of the UK. Please note that this is a request and the stock is not reserved. We cannot guarantee that your chosen item will be in stock when your return reaches our warehouse. If the item is unavailable, we will issue a refund instead. 

You will not be charged for your exchanged item, you can switch this for the same item but in a different size or an alternative item. You can use this ‘Exchange for Anything’ feature which is for similar priced items. If an item is of less value, then you’ll be refunded the difference back to your original payment method. You'll receive an email with a new tracking confirmation as soon as your new order ships out.

Please note that our system cannot currently support exchange requests for higher value items and take further payment.