Please email us via the form below. Our team usually replies within 48 hours Monday-Friday (excluding bank holidays).

Please call us on  0800 1699755

Opening hours are Monday-Thursday 9am to 5:30pm (UK) (excluding bank holidays).

Opening hours are Friday 9am to 5:30pm (UK) (excluding bank holidays).

Cyberjammies

How can I contact you?

Can I cancel my order?

How do I return my order?

Can I exchange my order?

Can I have a gift receipt?

What happens if there is a fault with my order?

How do I create an account?

FAQs

Can I purchase UK Next Day Delivery?

What if I use a discount code? Does that impact the free delivery threshold?

United Kingdom Delivery Services

Europe Delivery Services

Middle East Delivery Services

Canada Delivery Service

Australia & New Zealand Delivery Service

Singapore, Japan and Hong Kong Delivery Service

Do you ship to the US?

Shipping & Delivery

How do I use my giftcard to pay for an order?

What is ShopPay?

How do I purchase a gift card?

Loyalty Program - Pillow Perks

Payments & Giftcards

Do you offer a Blue Light Card discount?

How can I use a discount code with you?

Why doesn’t my discount code work?

Discounts

How do I look after my pyjamas?

Where is the country of manufacture?

What length are your women's pyjama bottoms?

Women's Size Chart

Kids Size Chart

Men's Size Chart

Our Fabrics

Sustainability

Our Products

Returns Policy

How long will it take to process my return?

Can I return my item bought from another store?

UK Returns and Exchange Requests

International Returns

Can I return a gift?

Refunds & Returns